A small thank you from the two of us.
After 35 years, we’re getting ready to retire, and we wanted to give something back to the women who have been with us all this time.
For a limited time, we’ve put together Retirement Bundles on many of our favorite pieces, with extra savings when you choose more than one.
Once these pieces are gone, they won’t be coming back.
With love,
Ellen & Rose 🤍
Our story began with our grandmother Olive, who shared with us her love for sewing and beautiful clothing. As girls, we spent our summers at her sewing table, watching her turn simple fabric into dresses women wore for years.
What started as two sisters learning beside her grew into a shared passion, and in 1991, into our own little shop in New York.
Today, we still choose every piece with the values she taught us: attention to detail, timeless style, and clothing made to be worn and loved for years.
Our guarantees
We stand behind every piece. Enjoy 30-day returns and friendly customer service. For questions or to file a return, just email us anytime at support@joliveo.com
We want you to love every piece just as much as we loved choosing it. If something isn’t quite right, you can request a return within 30 days of receiving your order. All we ask is that the item is unworn and unwashed, in its original condition, with tags where possible.
Simply email us your order number and the reason for your return before sending anything back, and we’ll guide you through the next steps. Return shipping is at your own cost, unless your item arrived damaged or incorrect.
Yes, shipping really is free. For all orders within the USA, shipping is on us, with no hidden costs at checkout.
As soon as your package is on its way, we’ll email you a tracking number so you can follow it all the way to your door. Delivery times can vary a little depending on where you live, but our promise is simple: you never pay for shipping.
Every piece starts at Grandma Olive’s old worktable, where the two of us try it on and check it ourselves. It has to pass what we call the Olive test: soft enough to wear all day, flattering on a real woman’s body, and timeless enough to love for years.
It’s our way of making sure every Joliveo piece carries the same care our grandmother taught us.
Each product page includes a detailed size chart to help you find your perfect fit. We always recommend comparing the chart to a similar piece you already own.
If you’re in between sizes, we generally recommend sizing up for the most comfortable fit. Still unsure? Email us, and we’ll gladly help you choose the right size.
If something isn’t right, email us at support@joliveo.com with your order number, or visit our Contact page. We reply to every message within 24 hours and will help you sort it out.